Returns & Exchanges

At Zig Zag Boutique, we want you to love every piece you purchase; if you are not completely satisfied, we offer a 30-day window for returns and exchanges on all unworn items with original tags attached.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging and include the printed packing slip to ensure faster processing.

• 3.
  Attach the Label

  Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your parcel.

• 4.
  Drop Off and Track

  Hand your package to any authorized carrier location and keep your tracking number handy until your refund or exchange is confirmed.